Origineel bericht door: Heather Broman

Titel:

My screen is black

Tekst:

When I turned on my PC for the first time in a while, my standard login page was not on. It had me log in to Microsoft Account instead. After I did that, the screen went black. I attempted multiple times to restart but the screen is now just black. Do you know how to fix this? Is there a way to do a hard reset on the computer?

Toestel:

Envy x360 m6-w

Status:

open