Origineel bericht door: Albert ,
Kindly follow the tips below and see if it works.[br] [br] 1. Power off the laptop.[br] 2. Power on the laptop.[br] 3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.[br] 4. Repeat this process a few times until you see the "'''Preparing Automatic Repair'''" screen.[br] 5. Now you want to let the laptop boot to the "'''Automatic Repair'''" screen.[br] 6. Click "'''Advanced Options'''" and then select "'''Troubleshoot'''".[br] 7. Here you want to select "'''Refresh your PC'''", if you do not wish to erase data, or "'''Reset your PC'''" to erase all data and restore your system.[br] 8. From here just follow the screen instructions until the recovery is completed.[br] [br] NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.[br] [br] Do not do a "[link|https://www.partitionwizard.com/clone-disk/factory-reset-laptop.html?utm_source=ifixit.com&utm_medium=referral&utm_campaign=View699148|Reset]" as that will wipe all data you have on the laptop.