Try opening the laptop and check if the broken tip can be pushed back out of the front of the headphones socket by pushing it from the back of the headphones socket. The headphones socket is mounted on the systemboard in the laptop
''Be careful when working inside a laptop. Disconnect the battery from the systemboard (you don’t have to remove the battery, just disconnect it) as soon as it can be accessed once the laptop has been opened to minimize any potential electrical problems from occurring.''
-
''There is always power on the systemboard at various places even though the laptop is turned off. The power button is not a power isolating button. It’s function is to signal the BIOS the intentions of the user. Think of the laptop as being in an extremely low power state when it is off rather than it is totally isolated from the power supply.''
+
''There is always power on the systemboard at various places even though the laptop is turned off. The power button is not a power isolating button. It’s function is to signal the BIOS/OS the intentions of the user. Think of the laptop as being in an extremely low power state when it is off rather than it is totally isolated from the power supply.''
''Also try not to touch anything that you shouldn’t and wear a wrist strap to help avoid any ESD damage if you do accidentally touch a sensitive component.''
Here’s is the [https://dl.dell.com/topicspdf/xps-13-9360-laptop_service-manual_en-us.pdf|service manual] for the laptop, taken from this [https://www.dell.com/support/home/en-au/product-support/product/xps-13-9360-laptop/docs|webpage] which should help.
You would only have to go as far as the removing the battery procedure as shown in the manual for access to the headphone socket to be available.
Try opening the laptop and check if the broken tip can be pushed back out of the front of the headphones socket by pushing it from the back of the headphones socket. The headphones socket is mounted on the systemboard in the laptop
-
''Be careful when working inside a laptop. Disconnect the battery from the systemboard (you don’t have to remove the battery, just disconnect it) as soon as it can be accessed once the laptop has been opened to minimize any potential electrical problems from occurring. There is always power on the systemboard at various places even though the laptop is turned off. The power button is not a power isolating button. It’s function is to signal the BIOS the intentions of the user. Also try not to touch anything that you shouldn’t and wear a wrist strap to help avoid any ESD damage if you do accidentally touch a sensitive component.''
+
''Be careful when working inside a laptop. Disconnect the battery from the systemboard (you don’t have to remove the battery, just disconnect it) as soon as it can be accessed once the laptop has been opened to minimize any potential electrical problems from occurring.''
+
+
''There is always power on the systemboard at various places even though the laptop is turned off. The power button is not a power isolating button. It’s function is to signal the BIOS the intentions of the user. Think of the laptop as being in an extremely low power state when it is off rather than it is totally isolated from the power supply.''
+
+
''Also try not to touch anything that you shouldn’t and wear a wrist strap to help avoid any ESD damage if you do accidentally touch a sensitive component.''
Here’s is the [https://dl.dell.com/topicspdf/xps-13-9360-laptop_service-manual_en-us.pdf|service manual] for the laptop, taken from this [https://www.dell.com/support/home/en-au/product-support/product/xps-13-9360-laptop/docs|webpage] which should help.
You would only have to go as far as the removing the battery procedure as shown in the manual for access to the headphone socket to be available.
Try opening the laptop and check if the broken tip can be pushed back out of the front of the headphones socket by pushing it from the back of the headphones socket. the headphones socket is mounted on the systemboard in the laptop
+
Try opening the laptop and check if the broken tip can be pushed back out of the front of the headphones socket by pushing it from the back of the headphones socket. The headphones socket is mounted on the systemboard in the laptop
''Be careful when working inside a laptop. Disconnect the battery from the systemboard (you don’t have to remove the battery, just disconnect it) as soon as it can be accessed once the laptop has been opened to minimize any potential electrical problems from occurring. There is always power on the systemboard at various places even though the laptop is turned off. The power button is not a power isolating button. It’s function is to signal the BIOS the intentions of the user. Also try not to touch anything that you shouldn’t and wear a wrist strap to help avoid any ESD damage if you do accidentally touch a sensitive component.''
Here’s is the [https://dl.dell.com/topicspdf/xps-13-9360-laptop_service-manual_en-us.pdf|service manual] for the laptop, taken from this [https://www.dell.com/support/home/en-au/product-support/product/xps-13-9360-laptop/docs|webpage] which should help.
You would only have to go as far as the removing the battery procedure as shown in the manual for access to the headphone socket to be available.
Try opening the laptop and check if the broken tip can be pushed out from the back of the headset socket which is mounted on the motherboard.
+
Try opening the laptop and check if the broken tip can be pushed back out of the front of the headphones socket by pushing it from the back of the headphones socket. the headphones socket is mounted on the systemboard in the laptop
''Be careful when working inside a laptop. Disconnect the battery from the systemboard (you don’t have to remove the battery, just disconnect it) as soon as it can be accessed once the laptop has been opened to minimize any potential electrical problems from occurring. There is always power on the systemboard at various places even though the laptop is turned off. The power button is not a power isolating button. It’s function is to signal the BIOS the intentions of the user. Also try not to touch anything that you shouldn’t and wear a wrist strap to help avoid any ESD damage if you do accidentally touch a sensitive component.''
Here’s is the [https://dl.dell.com/topicspdf/xps-13-9360-laptop_service-manual_en-us.pdf|service manual] for the laptop, taken from this [https://www.dell.com/support/home/en-au/product-support/product/xps-13-9360-laptop/docs|webpage] which should help.
You would only have to go as far as the removing the battery procedure as shown in the manual for access to the headphone socket to be available.
Hi @fooooe ,
Try opening the laptop and check if the broken tip can be pushed out from the back of the headset socket which is mounted on the motherboard.
''Be careful when working inside a laptop. Disconnect the battery from the systemboard (you don’t have to remove the battery, just disconnect it) as soon as it can be accessed once the laptop has been opened to minimize any potential electrical problems from occurring. There is always power on the systemboard at various places even though the laptop is turned off. The power button is not a power isolating button. It’s function is to signal the BIOS the intentions of the user. Also try not to touch anything that you shouldn’t and wear a wrist strap to help avoid any ESD damage if you do accidentally touch a sensitive component.''
Here’s is the [https://dl.dell.com/topicspdf/xps-13-9360-laptop_service-manual_en-us.pdf|service manual] for the laptop, taken from this [https://www.dell.com/support/home/en-au/product-support/product/xps-13-9360-laptop/docs|webpage] which should help.
You would only have to go as far as the removing the battery procedure as shown in the manual for access to the headphone socket to be available.