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Deze versie is geschreven door: Michelle L

Titel:

Trackpad and Keyboard not Responding. Reference Code: NDR001

Tekst:

Hi everyone,

I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding.

I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine.

I also ran a hardware diagnostic test and it gave me reference code '''NDR001''' & '''NDK001''', telling me: '''There may be an issue with the trackpad.'''

I’ve also replaced the trackpad cable (pics provided).

I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.

[image|2241637]

[image|2241639]

[image|2241638]

Thanks everyone

EDIT: Some additional pictures

[image|2241649]

Toestel:

MacBook Air 11" Early 2015

Status:

open

Goedgekeurd antwoord:

+663197

Bewerkt door: Michelle L

Titel:

Trackpad and Keyboard not Responding. Reference Code: NDR001

Tekst:

Hi everyone,
I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding.
I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine.
I also ran a hardware diagnostic test and it gave me reference code '''NDR001''' & '''NDK001''', telling me: '''There may be an issue with the trackpad.'''
I’ve also replaced the trackpad cable (pics provided).
I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.
[image|2241637]
[image|2241639]
[image|2241638]
Thanks everyone
-
-
EDIT: Some additional pictures
-
-
-[image|2241648]
+[image|2241649]

Toestel:

MacBook Air 11" Early 2015

Status:

open

Bewerkt door: Michelle L

Titel:

Trackpad and Keyboard not Responding. Reference Code: NDR001

Tekst:

Hi everyone,
I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding.
I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine.
I also ran a hardware diagnostic test and it gave me reference code '''NDR001''' & '''NDK001''', telling me: '''There may be an issue with the trackpad.'''
I’ve also replaced the trackpad cable (pics provided).
I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.
[image|2241637]
[image|2241639]
[image|2241638]
Thanks everyone
+
+
+
+EDIT: Some additional pictures
+
+
+
+[image|2241648]

Toestel:

MacBook Air 11" Early 2015

Status:

open

Bewerkt door: Dan

Titel:

Trackpad and Keyboard not Responding. Reference Code: NDR001

Tekst:

Hi everyone,
-I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding. I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine. I also ran a hardware diagnostic test and it gave me reference code '''NDR001 and NDK001''', explaining how '''There may be an issue with the trackpad.''' I’ve also replaced the trackpad cable (pics provided).[br]
+I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding.
+I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine.
-[br]
+I also ran a hardware diagnostic test and it gave me reference code '''NDR001''' & '''NDK001''', telling me: '''There may be an issue with the trackpad.'''
+I’ve also replaced the trackpad cable (pics provided).
-I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.[br]
-
-
-[br]
-
+I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.
[image|2241637]
[image|2241639]
[image|2241638]
Thanks everyone

Toestel:

MacBook Air 11" Early 2015

Status:

open

Bewerkt door: Michelle L

Titel:

Trackpad and Keyboard not Responding. Reference Code: NDR001

Tekst:

Hi everyone,
-I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding. I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine. I also ran a hardware diagnostic test and it gave me reference code '''NDR001''', explaining how '''There may be an issue with the trackpad.''' I’ve also replaced the trackpad cable (pics provided).[br]
+I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding. I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine. I also ran a hardware diagnostic test and it gave me reference code '''NDR001 and NDK001''', explaining how '''There may be an issue with the trackpad.''' I’ve also replaced the trackpad cable (pics provided).[br]
+
[br]
+
I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.[br]
+
[br]
+
[image|2241637]
[image|2241639]
[image|2241638]
Thanks everyone

Toestel:

MacBook Air 11" Early 2015

Status:

open

Origineel bericht door: Michelle L

Titel:

Trackpad and Keyboard not Responding. Reference Code: NDR001

Tekst:

Hi everyone,

I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding. I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine. I also ran a hardware diagnostic test and it gave me reference code '''NDR001''', explaining how '''There may be an issue with the trackpad.''' I’ve also replaced the trackpad cable (pics provided).[br]

[br]

I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.[br]

[br]

[image|2241637]

[image|2241639]

[image|2241638]

Thanks everyone

Toestel:

MacBook Air 11" Early 2015

Status:

open