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Deze versie is geschreven door: jayeff

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Hi,
-Try [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/wipe-cache-partition-lg-v30v30-plus|wiping the cache partition] and check if that resolves the problem
+Try [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/wipe-cache-partition-lg-v30v30-plus|wiping the cache partition] and check if that resolves the problem.
+
+If still no good, try using the phone in [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/safe-mode-lg-v30v30-plus|safe mode] and check if the problem is still there.
+
+If not, then a ''downloaded'' app is the cause of the problem. You will need to uninstall each ''downloaded'' app, one by one and test the phone in normal mode, between each uninstall to see if the phone works OK. When it does the last ''downloaded'' app that was uninstalled was the culprit.

Status:

open

Origineel bericht door: jayeff

Tekst:

Hi,

Try [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/wipe-cache-partition-lg-v30v30-plus|wiping the cache partition] and check if that resolves the problem

Status:

open