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Try another way to help you transfer photos from your Samsung Galaxy A5 to PC. Try the free function of Coolmuster Android Backup Manager. With its backup function, you can transfer all photos on your Samsung Galaxy A5 to computer for backup with 1 click. You just need to connect your Samsung Galaxy A5 to PC via usb cable, enable USB debugging on it. A short time scanning later, you can transfer photos to PC directly. Just have a try.