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Deze versie is geschreven door: oldturkey03 ,

Titel:

Samsung A40 (UK) won't charge

Tekst:

Hi there, Firstly, the phone we have was not listed. My son has a samsung A40 (UK) after only having it for a few months the phone stopped charging. We bought a new cable and checked socket etc but still nothing. We contacted the provider who told us to take it to car phone warehouse. They said that it was a faulty charging port and that it wasn't covered under warranty. They also said that they will wipe the phone should we chose to have them repair it, as this was their standard procedure. My son had not been able to back his phone up as it had died at this point and didnt want them to wipe it. So, as I have repaired a fair few phones in the past, I bought the part (a small circuit board pba) and easily swapped them over, however, the phone was still not charging. I even bought a second one just in case the part was faulty, but it still won't charge. I cannot perform any software troubleshooting as the phone is dead. Any help would be greatly appreciated. Kindest regards Claire xx

Apparaat:

-Samsung Galaxy A50
+Samsung Galaxy A40

Status:

open

Origineel bericht door: Claire ,

Titel:

Samsung A40 (UK) won't charge

Tekst:

Hi there, Firstly, the phone we have was not listed. My son has a samsung A40 (UK) after only having it for a few months the phone stopped charging. We bought a new cable and checked socket etc but still nothing. We contacted the provider who told us to take it to car phone warehouse. They said that it was a faulty charging port and that it wasn't covered under warranty. They also said that they will wipe the phone should we chose to have them repair it, as this was their standard procedure. My son had not been able to back his phone up as it had died at this point and didnt want them to wipe it. So, as I have repaired a fair few phones in the past, I bought the part (a small circuit board pba) and easily swapped them over, however, the phone was still not charging. I even bought a second one just in case the part was faulty, but it still won't charge. I cannot perform any software troubleshooting as the phone is dead. Any help would be greatly appreciated. Kindest regards Claire xx

Apparaat:

Samsung Galaxy A50

Status:

open