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Titel:

iOS devices keep disconnecting

Tekst:

I’m been touch with Apple and they keep saying its a hardware issue on Mac, however i would like other solutions:  I have doubts it’s hardware for the following reasons:

1) Flash dives/external drives all work fine on both USB ports. connection  is not a problem, but is only a problem with iPhone and iPad.

2) iOS successfully restored using Windows PC with same cable that causes issue on Mac, so that rules out the device.

The problem is iPhone and iPad both  get connected/disconnected  constantly on Mac

I’ve ruled out cable and device, since they connect and update fine in iTunes on Windows. and the same cabled are used to charge from wall outlet..

Someone told me only two of the four  pins in the cable are used for “data transfer”, but cable can’t be an issue since it work fine on Windows on the same troubled device.

This is a Mac hardware problem, given that other USB devices work perfectly fine ?

Toestel:

MacBook Air 13" Early 2017

Status:

open

Goedgekeurd antwoord:

+617314

Origineel bericht door: na na

Titel:

iOS devices keep disconnecting

Tekst:

I’m been touch with Apple and they keep saying its a hardware issue on Mac, however i would like other solutions:  I have doubts it’s hardware for the following reasons:

1) Flash dives/external drives all work fine on both USB ports. connection  is not a problem, but is only a problem with iPhone and iPad.

2) iOS successfully restored using Windows PC with same cable that causes issue on Mac, so that rules out the device.

The problem is iPhone and iPad both  get connected/disconnected  constantly on Mac

I’ve ruled out cable and device, since they connect and update fine in iTunes on Windows. and the same cabled are used to charge from wall outlet..

Someone told me only two of the four  pins in the cable are used for “data transfer”, but cable can’t be an issue since it work fine on Windows on the same troubled device.

This is a Mac hardware problem, given that other USB devices work perfectly fine ?

Toestel:

MacBook Air 13" Early 2017

Status:

open