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Origineel bericht door: Kyle Webb ,

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This is a common issue that can be fixed quite easily by following the steps below;

'''Non-tear-down Repair'''

# Turn off your PS4 by holding the power button until the system shuts off completely.
# Unplug all of the cords that are connected to your PS4 from the system directly.
# Place the PS4 vertically. The disc usually gets stuck when the console is horizontally resting. Placing it vertically may help dislodge it.
# Wait about 30 minutes.
# Reconnect all of the cords.
# Boot into safe mode by holding the power button for 7 to 8 seconds.
# Cross your fingers. That's really it. The disc should hopefully eject now.

If this has not worked, there is also a way that may resolve this, but it does require a little bit of assembly;

'''Tear-down Repair (I can upload a guide if needed)'''

# Slide down the top cover.
# Peer down the side of the hard drives, and you should locate a Flathead screw/bolt.
# Tighten this screw until it has a bit more give than it previously did.
# Cross your fingers. This is a manual eject button, just in the form of a screw.

A software reinstall would also be a good step to take if this would be a preferred route that you would rather take.

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open