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Current version by: Amy Brewer ,

Title:

Dropped laptop. Display is black. Powers on. Works on external monitor

Text:

I have an Acer Aspire E 15 E5-576G-5762 which took a tumble onto concrete the other day. There is no visible damage; however, the screen will not power on. It is completely black (no backlighting, dim lighting, etc). The laptop powers inon perfectly and displays perfectly on an external monitormonitor perfectly. Could this be a sign of a loose connection or something worse?
I have an Acer Aspire E 15 E5-576G-5762 which took a tumble onto concrete the other day. There is no visible damage; however, the screen will not power on. It is completely black (no backlighting, dim lighting, etc). The laptop powers inon perfectly and displays perfectly on an external monitormonitor perfectly. Could this be a sign of a loose connection or something worse?

Apparaat:

acer e 15 laptop

Status:

open

Original post by: Amy Brewer ,

Title:

Dropped laptop. Display is black. Powers on. Works on external monitor

Text:

I have an Acer Aspire E 15 E5-576G-5762 which took a tumble onto concrete the other day. There is no visible damage; however, the screen will not power on. It is completely black (no backlighting, dim lighting,  etc). The laptop powers in perfectly and displays perfectly on an external monitor. Could this be a sign of a loose connection or something worse?

Apparaat:

acer e 15 laptop

Status:

open