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Origineel bericht door: David Bishop ,


I have same exact problem on my s8+.  Sent it back to the factory, they kept it for 10 days and returned it wih “no trouble found” !  Either incompetent or more interested in clearing the ticket than fixing it.  I told them it acted just exactly as though the battery was totally drained, which to me said it was a power problem — either bad battery  or power circuitry.

BUT, don’t despair!  I accidently discovered that putting the phone on ice or in the freezer for just 2 minutes restored complete functionality.  Turned it back on & just had to input password.  Voila!  Obviously a battery overheating problem, even though phone was not hot when it blacked out.  (NO! Lithium batteries don’t have heat problems!)