I have a whirlpool duet sport washer. When I power on the control panel looks fine. I choose a cycle press start. The door locks and stays locked. The dance/ pause button light comes on. After pressing the pause/ cancel button, it stays lit? Door still locked, the the “add a garment” light turns on. Then the changing the cycle doesn’t work. The time remains stays the same as the cycle chosen initially. At this point no buttons work. I did a diagnostic test and the only code that appears is f-24 (temperature sensor, but I replaced the sensor with a brand new one). Help please! And what does this error code have to do with the door?
THANK YOU!