I have the Epson WF-7720, which I assume is just a newer version of the one listed in your directory. My problem is that today, only the black started printing spotty, so I cleaned the heads. On the 3rd go round, it just stopped printing entirely, all colors. I put in a new original cartridge and tried again and still nothing at all on the page. I have used refillable ink from Costco in the past, but I just put in all new original ink cartridges and it still won’t print or copy anything, just a blank page comes out. This printer is less than 1 year old and I hate it!