iPod has black screen, now in recovery mode but iTunes won't
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iPod Touch stuck in recovery mode. iTunes won't restore.
Tekst:
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My husband had his iPod Touch 3rd generation in an armband while he was cutting the lawn last week. He stopped working. When he checked it, the screen was black but he did not "think" it should be dead yet. He tried charging it both through a wall charger, but it didn't work. He then plugged it into his USB port on the computer and iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." Anyway, we put the iPod aside until I could find time to check it out further. After a few days, I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
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My husband plugged his 'apparently dead' iPod Touch into his USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
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UPDATE: So, I let the iPod fully drain again and then plugged it into the computer and iTunes. It saw it as an iPod again and said it was in recovery mode and I was able to tell it to restore it. It went through the entire process, and as the iPod was restarting, it again called it an iPhone in recovery mode. Now I can no longer see the apps and the homepage on the computer but rather it shows the symbols to plug it into iTunes to set it up - but again, says it is in recovery mode but will not restore it.
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PLEASE HELP.
Ultimately, when the ipod touch is completely dead, it will work if connected to wall charger while it is charging. But when it is has a charge it will no longer work - whether or not it is plugged in.
iPod has black screen, now in recovery mode but iTunes won't
Tekst:
My husband had his iPod Touch 3rd generation in an armband while he was cutting the lawn last week. He stopped working. When he checked it, the screen was black but he did not "think" it should be dead yet. He tried charging it both through a wall charger, but it didn't work. He then plugged it into his USB port on the computer and iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." Anyway, we put the iPod aside until I could find time to check it out further. After a few days, I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
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Ultimately, when the ipod touch is completely dead, it will work if connected to wall charger while it is charging. But when it is has a charge it will no longer work - whether or not it is plugged in.
iPod has black screen, now in recovery mode but iTunes won't
Tekst:
My husband had his iPod Touch 3rd generation in an armband while he was cutting the lawn last week. He stopped working. When he checked it, the screen was black but he did not "think" it should be dead yet. He tried charging it both through a wall charger, but it didn't work. He then plugged it into his USB port on the computer and iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." Anyway, we put the iPod aside until I could find time to check it out further. After a few days, I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
Someone please help! :)