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Deze versie is geschreven door: Azelastine ,

Titel:

ScreenIPad Pro Screen unresponsive intermittently, Apple Pencil works fine with it
ScreenIPad Pro Screen unresponsive intermittently, Apple Pencil works fine with it

Tekst:

'''Issue description''': touch screen randomly become unresponsive for 1-3 seconds then back to normal again, during the period any finger touch will be ignored, but Apple Pencil works fine on it.

'''why I am asking instead of going to Apple store''': I did, 2 month ago when my first 10.5” was having the same issue, after grueling battle with genius I was able to get a brand new one (Not repaired), and this one is also getting the same touchscreen issue.

'''what I’m trying to determine''': Is it a hardware issue or a software one? How can Apple Pencil works fine while my fingers don’t? Why is it the problem only emerge after one or two months of usage.

Apparaat:

iPad Pro 10.5"

Status:

open

Origineel bericht door: Azelastine ,

Titel:

Screen unresponsive intermittently, Apple Pencil works fine with it

Tekst:

'''Issue description''': touch screen randomly become unresponsive for 1-3 seconds then back to normal again, during the period any finger touch will be ignored, but Apple Pencil works fine on it.

'''why I am asking instead of going to Apple store''': I did, 2 month ago when my first 10.5” was having the same issue, after grueling battle with genius I was able to get a brand new one (Not repaired), and this one is also getting the same touchscreen issue.

'''what I’m trying to determine''': Is it a hardware issue or a software one? How can Apple Pencil works fine while my fingers don’t? Why is it the problem only emerge after one or two months of usage.

Apparaat:

iPad Pro 10.5"

Status:

open