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Origineel bericht door: Michael T ,

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My phone also had the red button greyed out. Or sometimes it would be red but it never actually recorded anything when I clicked on it.

I was able to temporarily get it to work and apple wouldn't replace my phone under warranty so I had to send it to a mail-in shop that could fix this.

This article had some good suggestions like using bluetooth speakers.

fixstop.com/blog/iphone-7-speaker-grayed-out-and-microphone-not-working-solution/

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open