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Origineel bericht door: Susan Snelgrove ,

Titel:

Why does the printer say that a cartridge isn't installed when it is?

Tekst:

I have installed a new yellow ink cartridge and it says it appears to be missing or damaged.  I have tried with another cartridge and also the one that I had taken out and got the same message

Apparaat:

HP Photosmart 5520

Status:

open