Ga door naar hoofdinhoud
Help

Origineel bericht door: Damian

Titel:

latest version failed. "getting package info failed"

Tekst:

Hope someone can help me.

I received notification on my Mate9 that an update was available.

I selected the latest update, and now my phone will not start.

It is in a continuous loop of "Download latest version and recovery" and "getting package info failed"

Please can someone help as I am working overseas and this phone is how I communicate with the outside world.

Toestel:

Huawei Mate 9

Status:

open