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Origineel bericht door: thomas ,

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From what you have said and assuming that the hard drive is still in the computer and there have been no attempts to open the computer or remove the drive it could be a hard drive failure. That would then not report to a system post the hard drive as available.

Is the laptop still able to get to the BIOS ? if I have understood you right I would personally use a bootable USB drive and set the BIOS to allow to boot from USB. if that will boot for you then it could well be a simple case of a replacement hard drive

You can download the tools to either make a USB boot drive drive from a USB or download the image of one and use that to create it but either way its very simple and lots of tutorials online you can find using a search engine

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