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Origineel bericht door: Juax ,

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If I'm not mistaken they use micro usb to charge. If it's sliding out then the lock/hook area on the sides are not clinging on the usb, which means it's stuck or bent.  The other option you can use a non-static brush and try to clean the port if something is stuck on the copper areas.

I would contact Smok and seek warranty on it. If you have the original box you can register it. If not, there should be a piece of paper that has that information.

This is rather common for Smok. Their ports are rather cheap, in my opinion (only speaking from experience from their products).

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