Origineel bericht door: Juax ,
If I'm not mistaken they use micro usb to charge. If it's sliding out then the lock/hook area on the sides are not clinging on the usb, which means it's stuck or bent. The other option you can use a non-static brush and try to clean the port if something is stuck on the copper areas. I would contact Smok and seek warranty on it. If you have the original box you can register it. If not, there should be a piece of paper that has that information. This is rather common for Smok. Their ports are rather cheap, in my opinion (only speaking from experience from their products).