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Origineel bericht door: Alex Niculescu ,

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Hi!

There might be an issue with the firmware of your phone. To get rid of this, you need to re-flash the firmware to your phone using this utility from Microsoft. There are exact instructions on how to use it on their website. Please note that re-flashing the firmware will wipe your phone's internal memory (but not SD cards).

https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq

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open