What is the status of the BT adapter when it is listed in the 'hidden devices' area of Device Manager? (right click on BT adapter >properties > General
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Ensure that you have the [https://www.msi.com/Laptop/support/GS63VR-6RF-Stealth-Pro.html#down-driver&Win10%2064|MSI Win 10 BT driver] installed (''click on Bluetooth and select version applicable to the adapter'') and ''not'' the 'generic' Win 10 drivers for the MSI adapter.
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Ensure that you have the [https://www.msi.com/Laptop/support/GS63VR-6RF-Stealth-Pro.html#down-driver&Win10%2064|MSI Win 10 BT driver] installed (''click on Bluetooth and select version applicable to the adapter'') and ''not'' the 'generic' Win 10 drivers for the MSI BT adapter.
You may also have a faulty Bluetooth adapter which is causing this.
Hi @cajun70582 ,
What is the status of the BT adapter when it is listed in the 'hidden devices' area of Device Manager? (right click on BT adapter >properties > General
Ensure that you have the [https://www.msi.com/Laptop/support/GS63VR-6RF-Stealth-Pro.html#down-driver&Win10%2064|MSI Win 10 BT driver] installed (''click on Bluetooth and select version applicable to the adapter'') and ''not'' the 'generic' Win 10 drivers for the MSI adapter.
You may also have a faulty Bluetooth adapter which is causing this.