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Current version by: Minho ,

Text:

So you are saying that the REAR CAMERA works in messenger but not in Snapchat or Camera mode?
 
That's certainly odd, I wouldn't expect that camera access would be different from one app to another. However, if the tech said the camera is properly connected, then I would suspect the logic board sustained some damage from the fall. Ultimately, this will have to be probed by an experienced micro-solderer as it could be a tiny component was dislodged. There's no way to troubleshoot this "remotely"...
 
EDIT
 
This could be a hardware or software issue. I addressed hardware issues above but as some posters ( Daniel & tr30yackel''')''' mention below, you should check the Settings / Privacy / Camera settings to insure that the app in question is accorded access.

Status:

open

Original post by: Minho ,

Text:

So you are saying that the REAR CAMERA works in messenger but not in Snapchat or Camera mode?

That's certainly odd, I wouldn't expect that camera access would be different from one app to another. However, if the tech said the camera is properly connected, then I would suspect the logic board sustained some damage from the fall. Ultimately, this will have to be probed by an experienced micro-solderer as it could be a tiny component was dislodged. There's no way to troubleshoot this "remotely"...

Status:

open