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Deze versie is geschreven door: Aiden Baker ,

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See if the issue persists in safe mode. boot into safe mode by spamming the F8ESC key until you see advanced boot options. using the arrow keys select safe mode with networking. dostartup menu. from there hit F11 and click troubleshoot. then advanced options, startup settings then hit restart. once it boots you still haveshould see startup settings. hit F4. once the pc boots, see if the blue screen?
https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode
screen comes up again, if not you may have a virus or something else wrong with your settings. report back to me on your result. because we are not done.

Note: to exit safe mode, simply reboot your pc and it will start up normally.
Also, no data will be lost in this process

More info:
https://support.hp.com/us-en/document/c03439317
See if the issue persists in safe mode. boot into safe mode by spamming the F8ESC key until you see advanced boot options. using the arrow keys select safe mode with networking. dostartup menu. from there hit F11 and click troubleshoot. then advanced options, startup settings then hit restart. once it boots you still haveshould see startup settings. hit F4. once the pc boots, see if the blue screen?
https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode
screen comes up again, if not you may have a virus or something else wrong with your settings. report back to me on your result. because we are not done.

Note: to exit safe mode, simply reboot your pc and it will start up normally.
Also, no data will be lost in this process

More info:
https://support.hp.com/us-en/document/c03439317

Status:

open

Bewerkt door: Aiden Baker ,

Tekst:

See if the issue persists in safe mode. boot into safe mode by spamming the F8 key until you see advanced boot options. using the arrow keys select safe mode with networking. do you still have the blue screen?
https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode

Status:

open

Origineel bericht door: Aiden Baker ,

Tekst:

See if the issue persists in safe mode. boot into safe mode by spamming the F8 key until you see advanced boot options. using the arrow keys select safe mode with networking. do you still have the blue screen?

Status:

open