I pay dearly to keep the GE Profile refrigerator that I have in a service agreement because it requires service about every 6 months due to icing up the back panel. Also water accumulates under the produce drawer and freezes so solid that the drawer won't open. The service folks tell me these models were outsourced by GE to Samsung and Samsung will not provide GE with design to remedy the problem that is prevalent in all of these model. This is so wrong! I sure wish someone would initiate a class action suit. Right now we are deicing it to get us through the holidays .