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Origineel bericht door: Stupid4BuyingBLU ,

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Had the same issue. Only option is to hard reset phone.

My advice: Put BLU out of business by never buying their garbage again! We got 3 phones: one they took back due to defects (bot a Samsung), one died (bot another Samsung), and they turned the 3rd one into a brick with an untested update ... all three problems in less than a year.

Phone hardware is junk, service and support SUX, software is buggy, and spyware is included FREE ... thanks BLU!!!

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