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Deze versie is geschreven door: oldturkey03 (stem details) ,

Titel:

Laptop keeps losing internet connection

Tekst:

I purchased a new laptop at the start of September. It's been working great, except in the last two weeks I keep losing my internet connection.

Within just the last two weeks, I've had some other family members come to live with me. They're able to access the internet with their devices, no problem. But my computer keeps losing its connection.

Even during the times I can't access the internet, my computer shows that it's connected to the network. The built-in network troubleshooter can't find anything wrong. If I restart the router, sometimes it helps. Sometimes it doesn't. Even if it helps, it's only a temporary fix.

I've tried using different browsers, disabling firewalls, restarting the computer, updating OS software, scanning for malware, etc. I'm at my wit's end.

Any ideas?

Apparaat:

Dell Inspiron 15

Status:

open

Goedgekeurd antwoord:

435195

Origineel bericht door: Caitlin ,

Titel:

Laptop keeps losing internet connection

Tekst:

I purchased a new laptop at the start of September. It's been working great, except in the last two weeks I keep losing my internet connection.

Within just the last two weeks, I've had some other family members come to live with me. They're able to access the internet with their devices, no problem. But my computer keeps losing its connection.

Even during the times I can't access the internet, my computer shows that it's connected to the network. The built-in network troubleshooter can't find anything wrong. If I restart the router, sometimes it helps. Sometimes it doesn't. Even if it helps, it's only a temporary fix.

I've tried using different browsers, disabling firewalls, restarting the computer, updating OS software, scanning for malware, etc. I'm at my wit's end.

Any ideas?

Apparaat:

Dell Inspiron 15

Status:

open