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Origineel bericht door: Rachel Acosta ,

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Heads up: it's looking grim.

I found [https://www.gsmarena.com/blu_vivo_xl2-reviews-8544.php|this thread] and this other question ([post|432882]) with people having the same issue. I found this question from that one, and I'm basically reposting the answer I gave the other person so that you can accurately say what fixes the problem for you, etc.

So far, I have not seen a for-sure solution. However, you might want to explore [https://forum.xda-developers.com/vivo-xl/development/rom-aospextended-rom-v4-1-t3592932|this website.] It appears to be unofficial developers seeking to fix things, but I'd advise reading their fine print for yourself.  Since I had to look it up myself, here's an [http://www.androidauthority.com/what-is-a-custom-rom-android-74072/|explanation of ROM.]

Good luck!

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open