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Deze versie is geschreven door: jayeff ,

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Hi,

Try
I assume that you mean that the digitizer (touchscreen) is not responding but the LCD screen is still OK.
If so, try
connecting a USB mouse via an appropriate OTG (On The Go) cable and use it to navigate through the phone to enable the settings so that you can transfer the data.

Try
I assume that you mean that the digitizer (touchscreen) is not responding but the LCD screen is still OK.
If so, try
connecting a USB mouse via an appropriate OTG (On The Go) cable and use it to navigate through the phone to enable the settings so that you can transfer the data.
 
Here is a link to just one [https://www.gadgets4geeks.com.au/otg-cable-micro-usb-to-usb-adapter-for-samsung-galaxy-s7|supplier] of the OTG cable. It is not a recommendation to use them, it is shown to give an idea of the price. There are other suppliers online that may suit you better. Just search for ''Galaxy S7 OTG cable'' for results.
 
You can also connect a USB keyboard the same way, but for some reason not all keyboards will work.
 
Be aware that the phone's battery will discharge more quickly because it is now also supplying power to the mouse/keyboard.
 
Hopefully this is of some help

Status:

open

Origineel bericht door: jayeff ,

Tekst:

Hi,

Try connecting a USB mouse via an appropriate OTG (On The Go)  cable and use it to navigate through the phone to enable the settings so that you can transfer the data.

Here is a link to just one [https://www.gadgets4geeks.com.au/otg-cable-micro-usb-to-usb-adapter-for-samsung-galaxy-s7|supplier] of the OTG cable. It is not a recommendation to use them, it is shown to give an idea of the price. There are other suppliers online that may suit you better. Just search for ''Galaxy S7 OTG cable'' for results.

You can also connect a USB keyboard the same way, but for some reason not all keyboards will work.

Be aware that the phone's battery will discharge more quickly because it is now also supplying power to the mouse/keyboard.

Hopefully this is of some help

Status:

open