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Origineel bericht door: aebelcarris ,

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well hopefully it is only a power issue. if it says it is charging while off then try to leave it off and charging for like an hour. are you using the same cord that the phone came with? sometimes these phones are finicky about the cords and charger. sometimes if you are not using the factory ones it will only get a trickle charge which is not enough to sustain it while it is on. so try to leave it on the charge for an hour while it is off and see if that helps. also try to get a better quality cord and charger and see if that also helps. i hope your issue is resolved soon

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