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Origineel bericht door: rosalindcar ,

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Take out the battery, then take out the Micro-Card.  Then put back in and restart.  Hopefully that will work.  Once I did have to do a reset to Factory, and reinstall everything.  I have had the phone for 8 months, I think.  And this happened 2x.   It doesn't really like, fast and confused access to apps.  Also, it really doesn't do well traveling with the WI-FI on.  The combination of searching for a Wi-fi to connect with, and the phone trying to keep signal, doesn't work. So make sure if you are traveling turn off the wi-fi, because  it will lock up like  you are experiencing.

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