Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
=== Update (02/13/2016) ===
+
This gets a bit confusing as Apple and the others have reverted back to the Black/White outlets in the newer systems! As people complained about the look of the Blue.
+
+
So you can't just look at the outlets color alone. The marking above the ports is different it should have SS then have the USB bug.
+
[image|755886|align=center]
The SS denotes the 5Gbps data-transfer rate of USB 3.0. SS and 10 denotes the 10Gbps speed of USB 3.1
-
-
This gets a bit confusing as Apple and the others have reverted back to the Black/White outlets in the newer systems! As people complained about the look of the Blue.
-
-
So you can't just look at the outlets color alone. The marking above the ports is different it should have SS then have the USB bug.
The systems you see at the Apple Store's are USB 3.0 ports.
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system [http://www.apple.com/macbook-pro/specs-retina|MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
=== Update (02/13/2016) ===
-
[image|755886]
+
[image|755886|align=center]
The SS denotes the 5Gbps data-transfer rate of USB 3.0. SS and 10 denotes the 10Gbps speed of USB 3.1
This gets a bit confusing as Apple and the others have reverted back to the Black/White outlets in the newer systems! As people complained about the look of the Blue.
So you can't just look at the outlets color alone. The marking above the ports is different it should have SS then have the USB bug.
The systems you see at the Apple Store's are USB 3.0 ports.
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system [http://www.apple.com/macbook-pro/specs-retina|MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
=== Update (02/13/2016) ===
-
[image|755886|center]
-
The SS denotes the 5Gbps data-transfer rate of USB 3.0; SS and 10 denotes the 10Gbps speed of USB 3.1
+
+
[image|755886]
+
+
The SS denotes the 5Gbps data-transfer rate of USB 3.0. SS and 10 denotes the 10Gbps speed of USB 3.1
This gets a bit confusing as Apple and the others have reverted back to the Black/White outlets in the newer systems! As people complained about the look of the Blue.
So you can't just look at the outlets color alone. The marking above the ports is different it should have SS then have the USB bug.
The systems you see at the Apple Store's are USB 3.0 ports.
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system [http://www.apple.com/macbook-pro/specs-retina|MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
=== Update (02/13/2016) ===
+
[image|755886|center]
+
The SS denotes the 5Gbps data-transfer rate of USB 3.0; SS and 10 denotes the 10Gbps speed of USB 3.1
This gets a bit confusing as Apple and the others have reverted back to the Black/White outlets in the newer systems! As people complained about the look of the Blue.
So you can't just look at the outlets color alone. The marking above the ports is different it should have SS then have the USB bug.
The systems you see at the Apple Store's are USB 3.0 ports.
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system [http://www.apple.com/macbook-pro/specs-retina|MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
=== Update (02/13/2016) ===
-
This gets a bit confusing as Apple and the others have reverted to the Black outlets in the newer systems! So you can't just look at the outlets color alone. The systems you see at the Apple Store's are USB 3.0 ports.
+
This gets a bit confusing as Apple and the others have reverted back to the Black/White outlets in the newer systems! As people complained about the look of the Blue.
-
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system [http://www.apple.com/macbook-pro/specs-retina |MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
+
So you can't just look at the outlets color alone. The marking above the ports is different it should have SS then have the USB bug.
+
+
The systems you see at the Apple Store's are USB 3.0 ports.
+
+
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system [http://www.apple.com/macbook-pro/specs-retina|MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
-
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
+
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
=== Update (02/13/2016) ===
-
This gets a bit confusing as Apple and the others have reverted to the Black outlets in the newer systems! So you can't just look at the outlets color alone. The systems you see at the Apple Store's are USB 3.0 ports.
+
This gets a bit confusing as Apple and the others have reverted to the Black outlets in the newer systems! So you can't just look at the outlets color alone. The systems you see at the Apple Store's are USB 3.0 ports.
-
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system ]http://www.apple.com/macbook-pro/specs-retina |MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
+
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system [http://www.apple.com/macbook-pro/specs-retina |MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
-
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
+
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?
+
+
=== Update (02/13/2016) ===
+
+
This gets a bit confusing as Apple and the others have reverted to the Black outlets in the newer systems! So you can't just look at the outlets color alone. The systems you see at the Apple Store's are USB 3.0 ports.
+
+
You'll need to review the hardware profile section under About This Mac ... > System Report ... > USB to see what the bus is (USB 2.0 or USB 3.0) for the given system ]http://www.apple.com/macbook-pro/specs-retina |MacBook Pro retina models] & [http://www.apple.com/macbook-air/specs.html|MacBook Air models].
Are you sure you have the correct model? The older 2011 Mid & Late models have USB 2.0 ports.
The USB ports should be Blue in color. If they are black then you have a 2.0 logic board which may have been installed in a newer models case.
Double check the serial number under '''About This Mac ...''' paste it into here: [http://www.everymac.com/ultimate-mac-lookup|EveryMac] what does it show you?