The following is taken from the User guide and I assume that this pertains to the message you are receiving.
-
''Note: Depending on the copy settings you select when copying originals placed in the ADF, your
-
-
product may instruct you to copy using the scanner glass instead''
+
''Note: Depending on the copy settings you select when copying originals placed in the ADF, your product may instruct you to copy using the scanner glass instead''
''Sheet feeding capacity Total thickness: 0.12 inch ('''3 mm''')''
-
''Approximately '''30'''sheets (US letter or A4) or '''10''' sheets (legal)''
+
''Approximately '''30''' sheets (US letter or A4) or '''10''' sheets (legal)''
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US, legal, A4 maximum?
It may be that if they are not that the ADF cannot handle them and that is why you are getting the message to use the glass scanner instead
2. Are you loading too many sheets into the feeder (more than 3mm thick)?
3. Have you set the correct paper type, size and copying options. It may be that in those settings there is a parameter that the ADF cannot handle.
''Sheet feeding capacity Total thickness: 0.12 inch ('''3 mm''')''
''Approximately '''30 '''sheets (US letter or A4) or '''10''' sheets (legal)''
-
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US legal A4 max?
+
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US, legal, A4 maximum?
It may be that if they are not that the ADF cannot handle them and that is why you are getting the message to use the glass scanner instead
2. Are you loading too many sheets into the feeder (more than 3mm thick)?
3. Have you set the correct paper type, size and copying options. It may be that in those settings there is a parameter that the ADF cannot handle.
Hi,
The following is taken from the User guide and I assume that this is the message you are receiving.
''Note: Depending on the copy settings you select when copying originals placed in the ADF, your
product may instruct you to copy using the scanner glass instead''
These are the specifications for the ADF
Automatic Document Feeder (ADF) Specifications
Paper input Faceup loading
Paper output Facedown ejection
''Paper size US letter, legal, or A4 size''
Paper type Plain paper
''Paper weight 17 lb ('''64''' g/m2 ) to 24 lb ('''95''' g/m2 )''
''Sheet feeding capacity Total thickness: 0.12 inch ('''3 mm''')''
''Approximately '''30 '''sheets (US letter or A4) or '''10''' sheets (legal)''
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US legal A4 max?
It may be that if they are not that the ADF cannot handle them and that is why you are getting the message to use the glass scanner instead
2. Are you loading too many sheets into the feeder (more than 3mm thick)?
3. Have you set the correct paper type, size and copying options. It may be that in those settings there is a parameter that the ADF cannot handle.