Go to Menu > Settings > scroll down to and tap Apps. Swipe on right side to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap to enter then Tap Clear Data.
+
Go to Menu > Settings > scroll down to and tap Apps. Swipe on right side to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap to enter then Tap ''Clear Cache'' return to the home screen and then try to download something. If it still doesn’t work try ''Clear Data'' in Download Manager''.''
Next, return to the ‘All’ tab and look for ''Google Play Store'', Tap to enter then tap Clear the cache and restart your device. You should be able to download an app now.
-
[image|724139]
-
[image|741108]
+
[image|724139] (click on image to enlarge for better viewing)
-
[image|741107]
+
[image|741108] (click on image to enlarge for better viewing)
+
+
[image|741107] (click on image to enlarge for better viewing)
Go to Menu > Settings > scroll down to and tap Apps. Swipe on right side to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap to enter then Tap Clear Data.
Next, return to the ‘All’ tab and look for ''Google Play Store'', Tap to enter then tap Clear the cache and restart your device. You should be able to download an app now.
Go to Menu > Settings > scroll down to and tap Apps. Swipe on right side to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap Clear Data.
+
Go to Menu > Settings > scroll down to and tap Apps. Swipe on right side to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap to enter then Tap Clear Data.
-
Next, return to the ‘All’ tab and look for ''Google Play Store'', Clear the cache and restart your device. You should be able to download an app now.
+
Next, return to the ‘All’ tab and look for ''Google Play Store'', Tap to enter then tap Clear the cache and restart your device. You should be able to download an app now.
Go to Menu > Settings > scroll down to and tap Apps. Swipe right to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap Clear Data.
+
Go to Menu > Settings > scroll down to and tap Apps. Swipe on right side to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap Clear Data.
+
Next, return to the ‘All’ tab and look for ''Google Play Store'', Clear the cache and restart your device. You should be able to download an app now.
Go to the Settings app and Tap Apps. Swipe to the ‘All’ tab and look first for the Download Manager. Tap Clear Data. Next, return to the ‘All’ tab and look for the Google Play Store. Clear the cache and restart your device. You should be able to download an app now.
+
Go to Menu > Settings > scroll down to and tap Apps. Swipe right to the ‘All’ tab and scroll down and look first for ''Download Manager''. Tap Clear Data.
+
Next, return to the ‘All’ tab and look for ''Google Play Store'', Clear the cache and restart your device. You should be able to download an app now.
Hi lauren marlow,
Try the following
Go to the Settings app and Tap Apps. Swipe to the ‘All’ tab and look first for the Download Manager. Tap Clear Data. Next, return to the ‘All’ tab and look for the Google Play Store. Clear the cache and restart your device. You should be able to download an app now.
[image|741108]
[image|741107]