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Origineel bericht door: roger e

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I tried removing the battery but that didn't work, and tried holding the power button-volume button and that failed also.   But, thanks to the comments regarding the volume button, I finally figured out what may be the problem.  I have a cover on the phone that fits very tightly, and I wondered if it was pressing on the volume button to the extent that it was actually triggering it.  So, I took the cover off, rebooted the the phone, and the Safe Mode was off.

Thank you all so much!

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