Frank Poole, sounds like a bad LCD. Of course you always want to make sure that all the connections are properly seated. From your description, it sounds like you need a new LCD. [http://www.youtube.com/watch?v=YfYvhtw30mU|This video] will give you an idea of how to disassemble your Nook. A replacement LCD is available at places [http://www.laptopscreen.com/English/model/Barnes%20and%20Noble/NOOK~HD/|like this] as well [http://www.repairsuniverse.com/barnes-and-nobel-nook-tablet-screen-replacements-repair-parts.html|on here.] Hope this helps, good luck.