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Origineel bericht door: RTucker ,

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HANGOUTS settings will override SMS Messaging settings.  My daughters new (Verizon) Galaxy S4 Mini would only count one incoming SMS text after a reboot on the Home screen, while 2+ unread text messages were waiting within the SMS app.

Go into Hangouts> Settings and deselect the checkbox that redirects SMS messages to Hangouts.    Be sure to go into the SMS>Settings and enable Notifications. This solved the problem for us.

Best of luck:)

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