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Origineel bericht door: Marita ,

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My phone did the EXACT same thing.  This is the fix that worked for me since the Razr doesn't allow you to take the battery out:

Hold the volume DOWN button + Power Button down at the same time for 10-15 seconds and the phone will power off.  It might just restart.  If it doesn't, wait 20 seconds then power it back on.

VOLUME DOWN BUTTON + POWER BUTTON held down at the same time for 10-15 seconds. This will power the phone down. Then you can turn it back on!!

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