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Origineel bericht door: GMAN463 ,

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If yours is a front load washer it's probably the spider assembly is cracked or broken. The spider assembly is how the shaft attaches to the drum. I would check your owners manual to see if it's under warranty. Some have a lifetime warranty on the drum but the outer tub might need replaced if it did damage to it. The outer tub probably is only under warranty for about 5 years.

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