iFixit - Answers With Device "iPhone XS"

iPhone XS: Not responding to touch after screen replacement

Sun, 05 Mar 2023 17:33:59 -0700

I replaced an iPhone XS screen because it was cracked and it was ghost touching. Also replaced the battery because it wasn’t charging. The phone charges now so the battery replacement seems to be a success, but I’m having issues with the display. It turns on fine and the picture looks fine but it doesn’t respond to touch whatsoever. I have checked the connection multiple times and they all are connected properly but nothing I do is working. I have tried force resetting as well and they didn’t do anything.

I’ve replaced iPhone screens before (including an IPhone XS) but I’m still an amateur so I have no idea what else could possibly be wrong with it.

⟐ Commented maart 05, 2023 at 17:33 MST

iPhone XS: Dropped iPhone in water, Phone died, Won't charge

Mon, 21 Nov 2022 11:17:17 -0700

So I dropped my phone in a pool last night and it worked on my way home until it died. I tried charging it last night but got the water in lightning port thing so I just thought I’d let it sit and charge it in the morning. I tried charging it this morning and it shows the little battery dead icon and when I plug it in it changes to the one without the cord on it but it will never turn on. Also there is a green strip going down the screen when it shows the battery dead icon. It is there sometimes but goes away sometimes as well. I thought the IPhone XS was water resistant so I didn’t think it was that big of a deal. It was maybe not even a foot underwater. Can I fix this or should I go to a repair store somewhere?

⟐ Commented november 21, 2022 at 11:17 MST

iPhone XS: ghost touch not damage and fallen down

Tue, 16 Aug 2022 05:23:28 -0700

my I phone XS not fallen or damage sudden ghost touch create a problem to use I also reset and restore the phone but problem not resolve. kindly help me

⟐ Answered augustus 16, 2022 at 5:23 MST

iPhone XS: Will a screen replacement fix glitching, flickering, unresponsiveness?

Sat, 16 Jul 2022 18:22:20 -0700

I dropped my phone from no more than 1 foot off the ground, but it landed at a terrible angle on some rocks and received a chip in the lower right hand corner + a hairline fracture that extends about an inch across the bottom of the screen.

Since then, the screen will almost constantly flicker and glitch, sometimes spontaneously turning black or shutting off. When it’s doing this, it may respond partially to touch or not at all.

(Although, bizarrely, sometimes I’ll go 10-15 minutes without a single screen glitch, like nothing’s wrong at all. But the problem always returns. And it’s worse when the phone is plugged in to charge, which makes no sense to me.)

I had no problems with responsiveness before the drop.
No water damage.
The phone was purchased refurbished, so I can’t be 100% certain it’s the original screen, but it seems to be. (It’s definitely OLED, at least)
The phone is not under Apple warranty or any kind of damage warranty.
I’ve already tried all the easy fixes: soft restart, hard restart, take off the case, take off the screen protector, and apply firm but gentle pressure all around the screen to try to reconnect anything that might’ve been shaken loose.

So the problem is obviously in the hardware (unless, is it worth trying to update the firmware first??). But my question, then, is where exactly is the problem, and would replacing the screen fix it?

What is the exact hardware that senses touch? Digitizer? A bracket on the logic board? Or is it something in the screen itself?
Is there some kind of connector that’s been knocked loose that I need to make sure is intact when I go in to replace the screen?
Is it at all possible that the problem can be fixed without even replacing the screen, but just reattaching or realigning whatever needs to be corrected inside the phone?
Is replacing the screen the next best move?

Thank you so much for any help or advice!

⟐ Answered juli 16, 2022 at 18:22 MST

iPhone XS: What is this thing and how do I fix it?

Thu, 02 Apr 2020 17:11:14 -0700

Hi,

This material between the front glass and stainless steel band on my iPhone XS has been damaged from a fall; a bit of it is kinda scraped off. I think JerryRigEverything called it a buffer or something in his durability video for the XS Max. I don’t know if it’s plastic, rubber or composite.

Attached image shows the material I’m talking about. It’s obviously not my phone; I don’t have a camera with me at the moment, sorry..

1) What is this material and what does it do? Is it rubber? Plastic? Composite?

2) How would I go about replacing it? Do I just get a new display? Does it come with a new display? iPhone XS Screen

Appreciate any help. Thanks :)

⟐ Commented april 02, 2020 at 17:11 MST

iPhone XS: Screen may not be working

Sun, 17 Jan 2021 21:01:25 -0700

The screen is completely dark and unresponsive. The ringer button on the side still causes the phone to vibrate.

⟐ Answer deleted januari 17, 2021 at 21:01 MST

iPhone XS: Battery connector gets hot after plugging in new battery

Thu, 08 May 2025 08:44:08 -0700

iPhone XS battery replacement. Installed new battery but when plugging it into the board the connector starts to get rapidly warm. Just disconnected and didn’t attempt to boot phone. Was not sure if this was a normal reaction. Have ever noticed it on any other battery repair before.

⟐ Answered mei 08, 2025 at 8:44 MST

iPhone XS: How can I find the model number of this iPhone with dead display?

Tue, 11 Feb 2025 09:16:43 -0700

I have looked all over, inside and out with a magnifying glass, and can't find anything like a model number or name. A friend brought it to me to replace the screen. She said it was a Xs and it matches visually. I got the replacement display, have it disassembled, but when I went to install the new display, I found it doesn't quite fit. The tabs on the side don't line up. What is an easy way to discover if this is an X or an Xs?

⟐ Answer edited februari 11, 2025 at 9:16 MST

iPhone XS: Apple Pay not working after frame replacement

Thu, 06 Jul 2023 14:54:53 -0700

I have an iPhone XS. Until recently had original but broken screen and rear glass so I decided to replace them. After moving all the parts over and rebuilding everything works as it should apart from Apple Pay. I’ve been able to add / remove cards etc but it just says hold near reader and doesn’t recognise that one is nearby. I have tested wireless (WiFi), cellular, Bluetooth and wireless charging are all working just not Apple Pay.

From searching online I’m unable to determine exactly which parts I should be looking at to get this up and running again?

any ideas ?

Thanks!

Charlie

⟐ Answered juli 06, 2023 at 14:54 MST

iPhone XS: Screen wont respond after battery replacement.

Fri, 04 Feb 2022 07:39:39 -0700

Changed battery, tried plugging in screen multiple times, cleaned with a q tip does not work.

⟐ Answer accepted februari 04, 2022 at 7:39 MST

iPhone XS: iPhone XS bootlooping after hardware changes. Panic log pic attached.

Thu, 29 Jul 2021 10:49:47 -0700

Panic log pic is attached here. What does this mean? Where is the issue coming from

⟐ Commented juli 29, 2021 at 10:49 MST

iPhone XS: Missing capacitor on motherboard

Tue, 03 Mar 2020 11:17:28 -0700

the capacitor (?) that I circled here is missing on my board. The phone doesn’t power on. Anyone knows what it does and what to replace it with?

update: I found it is c2721, where can I find these capacitors? (I live in the Netherlands)

another update: I got in touch with a motherboard repair shop who is going to give it a shot to repair. He has a ‘No cure No pay’ policy so I guess we’ll see. Thanks anyways!

⟐ Answer accepted maart 03, 2020 at 11:17 MST

iPhone XS: Water resistant of iPhones xs

Fri, 20 Sep 2019 07:38:08 -0700

My back glass is broken and got it replaced. So will it be water resistant

⟐ Answered september 20, 2019 at 7:38 MST

iPhone XS: Dropped my iPhone in a water puddle... now it does not turn

Fri, 03 May 2019 20:30:58 -0700

I dropped it in water. The phone was covered in water and now it wont turn on. It happened today. Is there any hope? I placed it in rice for an hour but it still would not turn on

⟐ Answered mei 03, 2019 at 20:30 MST

iPhone XS: iPhone XS earspeaker not working after screen replacement

Thu, 26 Jun 2025 22:45:27 -0700

Just recently replaced a iPhone XS screen and pretty sure before the earspeaker worked now after the screen replacement it doesn’t, Face ID proximity sensor front camera etc all work just not the earspeaker unsure why

Any help would be great

thanks

⟐ Commented juni 26, 2025 at 22:45 MST

iPhone XS: Phone turns off taking a photo

Wed, 31 Jul 2024 15:02:58 -0700

To give a bit more detail I have an iPhone XS that doesn’t always turn off but every so often when taking photos will cause it to shutdown even if it has battery it then won’t turn back on until you provide charge (like a jump start) after receiving a brief charge it comes back to life and doesn’t do it again for a while. I can replicate it if I take sometimes 10’s of photos sometimes 100’s.

The only thing I’ve changed is the battery which is on its third now however the most recent was from ReplaceBase so decent quality. I can’t find any panic logs to show what’s happening.

⟐ Commented juli 31, 2024 at 15:02 MST

iPhone XS: Ghost touch after battery replacement! Why

Sat, 18 May 2024 14:56:38 -0700

Hi everyone, so i am currently having ghost touch problems on my iPhone XS after i replaced the battery. The iPhone clicks, drags, opens and closes apps on its own, writes and calls autonomously: it’s becoming unusable. Also i noticed that there is a vertical line where touch doesn’t work at all (I tried painting the whole screen using the Notes app to find out). But now every inch of the touch screen is unstabl

The screen is perfectly fine, there are no scratches and cracks and also it has not been replaced at all it is the original screen.the screen is separating from the metal body but it has been like this for several months.

The battery isn’t swollen.

Do you have any idea?

⟐ Answered mei 18, 2024 at 14:56 MST

iPhone XS: iPhone XS Restarting Every 2-3min

Sun, 28 Jan 2024 09:02:12 -0700

My iphone xs keeps restarting. iDevice Panic Log Analyzer I used the program and it said it could be one of them, what should I do?

Log : SD: 1 BC: 1 RC: 0 BS: 2, Missing sensor(s): Prs0

I changed the charging socket. I also removed both the face id and the charging socket from the card, but the device restarts again.

⟐ Commented januari 28, 2024 at 9:02 MST

iPhone XS: Where does this bracket sit inside the iPhone XS?

Sat, 30 Sep 2023 00:04:31 -0700

I disassembled my iPhone XS because I am transferring all the components to a new housing. But I have run in to an issue. I can’t seem to remember where this particular bracket sat when dissembling… please help me identify its position in the housing!

// Robin Norberg

⟐ Commented september 30, 2023 at 0:04 MST

iPhone XS: My iPhone xs is locked

Mon, 06 Feb 2023 02:34:21 -0700

iPhone xs saya terkunci dengan IMEI 357212092092717 apakah ada yang bisa bantu

English translation:

My iPhone xs is locked with IMEI 357212092092717 can anyone help

⟐ Answer accepted februari 06, 2023 at 2:34 MST