iFixit - Answers With Device "Microsoft Surface Pro 4"

Microsoft Surface Pro 4: Is there any way to check and repair the keyboard connector?

Tue, 14 Oct 2025 07:42:05 -0700

My type cover has stopped working. I tried many things but to no avail.

⟐ Answered oktober 14, 2025 at 7:42 MST

Microsoft Surface Pro 4: Will surface pro 4 work without a battery inside?

Sun, 20 Jul 2025 14:20:02 -0700

My surface pro 4 has swollen and i can't replace it for the moment. I was wondering if i could keep on using it just with the power supply plugged, removing the battery.

If so, what special precautions should i take?

Thanks for your advise

⟐ Commented juli 20, 2025 at 14:20 MST

Microsoft Surface Pro 4: Surface Pro 4 - not starting after battery removal

Fri, 26 Apr 2024 07:58:47 -0700

My Surface Pro 4 does not start after battery removal. I have followed all the steps of ifixit manual for battery replacement, except the installation of the new battery. When plugged, the led in the power supply turns on.

Does anyone have an idea to overcome this challenge?

⟐ Commented april 26, 2024 at 7:58 MST

Microsoft Surface Pro 4: Microphone not working after changing the battery

Fri, 27 Oct 2023 03:51:57 -0700

Hello Community !

Everything is in the title, my internal mic do not work after I changed the battery.

I tested everything except, of course, the microphone, which I forgot, before closing back the Surface.

Of course, I am afraid that I broke the mic but what seems strange, hence my question, is that Windows does not detect anything suspicious about it.

Is it possible that I broke my mic but Windows still detect it as functioning as ever ?

In fact, the device manager shows it, nothing wrong, but when I speak, no sound.

I could actually live without it and use, when needed, an external headset but maybe you people have a trick for fixing it.

Thanks in advance,

Stefanovic

I am afraid I did...

Can you confirm me that the mic, is on the right of the below image

and that the flex cable on the left of the image ("?") is related to the microphone ?

⟐ Commented oktober 27, 2023 at 3:51 MST

Microsoft Surface Pro 4: Surface Pro 4 battery charge capacity negative; Surface only stays on

Thu, 26 Oct 2023 04:49:42 -0700

I had an expanding battery issue about 6 months ago and got my battery replaced. The new battery worked fine until this month, but now my surface only stays on when plugged in and no longer works on the battery. The status indicator says "255% available (plugged in)". When I ran a battery report, it looked like at the beginning of this month the battery capacity increased by 50x, then precipitously declined over the next 3 weeks until now, when the battery capacity shows -1 mWh. I 've been reading about Schottky diodes being possible causes of this. Is there any way to know if the battery is the issue, or if it's something else like the battery Schottky diode?

Chips from battery report are below:

⟐ Answered oktober 26, 2023 at 4:49 MST

Microsoft Surface Pro 4: Touch Screen horizontal dead zone

Thu, 12 Oct 2023 01:07:09 -0700

Hello I have followed the I fixit instructions as well as others and replaced my faulty sp4 screen with a brand new LG sp5 screen (screen displays perfect) I have also replaced the LBoard (ntrig) with a new one. When I'm in Windows 10 I have a 2 inch horizontal dead zone about 1/4 of an inch down from the top of the screen. Neither finger or pen work in this area,

If I boot in uefi it demonstrates the same behaviour,

Note1: I have also fitted my original ntrig (Lboard) aswell and have the same problem.

Note2: I have run all diagnostic test in surface Diagnostics, done fresh restore on Windows,

Note3: I have not yet replaced the digitalizer cable.

Is it possible I have a defective screen or digitalizer cable?

⟐ Answered oktober 12, 2023 at 1:07 MST

Microsoft Surface Pro 4: Is there a replacement antenna available? I tore mine.

Sat, 26 Aug 2023 14:15:35 -0700

when removing the screen, the antenna tore, is there a replacement available?

⟐ Answered augustus 26, 2023 at 14:15 MST

Microsoft Surface Pro 4: Touch screen doesn't work?

Thu, 04 May 2023 15:37:22 -0700

My Microsoft Surface Pro 4 touchscreen doesn’t work.

Thank you in advance for any assistance in this issue.

Jack

⟐ Commented mei 04, 2023 at 15:37 MST

Microsoft Surface Pro 4: No power after removing heat sink.

Wed, 15 Mar 2023 23:52:45 -0700

I removed the heat sink, replaced thermo paste. Now it won't power on?

⟐ Commented maart 15, 2023 at 23:52 MST

Microsoft Surface Pro 4: What is the rubber underneath the tabs on the display screen?

Thu, 15 Jul 2021 05:29:43 -0700

I am in the middle of a screen repair and during the removal of the adhesive, i accidentally removed the black stuff under the left tab. i'll attach a picture so that you can know what I'm talking about.

The repair went great other than that aspect and I don't want to return it to my customer without that piece. I think it's a cover for the speaker but i'm not sure exactly. If you guys know what it is, please let me know what I can do to replace it.

Thanks so much!

⟐ Answered juli 15, 2021 at 5:29 MST

Microsoft Surface Pro 4: Surface pro 4 screen replacement

Sat, 16 Jan 2021 14:51:53 -0700

Hello, i’m new here.

I would like to ask you if you could tell me which screen is mounted. I read that there are two versions and that the sp4 tablet is born with the Samsung screen. Subsequently, due to flickering problems it appears that the screens have been replaced by LG screens.

below I post a picture.

I would also like to ask you if the model in ifixit is compatible with my device and that I avoid the flickering effect

⟐ Answer deleted januari 16, 2021 at 14:51 MST

Microsoft Surface Pro 4: This is for a Surface Book Pro where can I get the adhesive?

Tue, 08 Sep 2020 12:47:05 -0700

Surface Book needed a battery replaced I had to find it on third party site. I need to purchase the adhesive that is use to hold the back plate in place. Where do I get it and what do I need?

⟐ Answered september 08, 2020 at 12:47 MST

Microsoft Surface Pro 4: Possible to upgrade the Motherboard from i5 processor 8 GB to i7 8GB?

Fri, 06 Dec 2019 01:17:01 -0700

Hi Dear,

I would like to know whether it is possible to upgrade the Motherboard from i5 processor 8 GB to i7 processor 8GB for Microsoft surface pro 4 1724 and rest all other parts are same from i5. If possible what all other parts need to replace?.

Kindly let me know ASAP.

Thanks,

Bharath

⟐ Commented december 06, 2019 at 1:17 MST

Microsoft Surface Pro 4: power on button does not always work, can it be replaced

Wed, 08 Nov 2017 00:33:49 -0700

when trying to power up the surface pro 4, the button doesn't always work, have to keep pushing on it, moving it around as i push it and then it finally powers on. Can it be replaced?

⟐ Answered november 08, 2017 at 0:33 MST

Microsoft Surface Pro 4: Small patch of screen constantly flickers. Please help. Thanks a lot.

Fri, 25 Aug 2017 13:11:30 -0700

A small patch of screen on the upper right portion of my Surface Pro 4 constantly flickers. What's going on? Is this a software or hardware problem? What can I do to fix this problem? Please help me. Thank you.

⟐ Answered augustus 25, 2017 at 13:11 MST

Microsoft Surface Pro 4: Can the Surface Pro 4 output 4K on a 4K monitor?

Thu, 06 Apr 2017 08:41:26 -0700

Can the Surface Pro 4 output 4K on a 4K monitor?

⟐ Answer edited april 06, 2017 at 8:41 MST

Microsoft Surface Pro 4: 128gb ssd is slow on my surface pro 4 (i5 4GB ram)

Sun, 19 Feb 2017 05:18:28 -0700

Dear all,

i would like to know what SSD type and brand shall i install on my SP4 to get read write speed high i am facing a problem when the SP4 start computing large excel data it will take forever to finish the calculation!!

is there anyway to upgrade or find a store to do that?

do you advise to upgrade or it wont solve the problem?

thank you in advance for your help

⟐ Commented februari 19, 2017 at 5:18 MST

Microsoft Surface Pro 4: surface pro 4 battery replacement

Mon, 05 Jan 2026 20:28:33 -0700

Do all model of Surface pro4 use the same battery because I am not sure if would order a correct one?

⟐ Answered januari 05, 2026 at 20:28 MST

Microsoft Surface Pro 4: Why is separating the screen proving to be so difficult?

Sat, 26 Oct 2024 14:00:32 -0700

I recently purchased a new battery and it's replacement tool kit from Ifixit to replace the battery in my Microsoft Surfsce Pro 4.

I was following the step-by-step instructions for replacing the battery, when I ran into my main challenge; rying to separate the screen from the main body of the device.

The step I was on involved using the iOpener heating pad to apply heat to the screens edge, in order to weaken the adhesive enough to gently pry it loose. The instructions were clear in that I should apply the iOpener to the screen edge in 2 minute increments. I might have to reapply it several times in order to get the screens edge warm enough to weaken the adhesive. But not soo warm as to damage the electronics underneath the glass or cause heat shock to the glass itself.

My problem is this: I've been unable to get the screen edge warm enough to weaken the adhesive. I have applied the iOpener heating paf in 2, 4, 6, 8, and 10 minute increments on separate attempts. Everytime, as soon as I remove the iOpener heating pad, the heat almost immediately bleeds away, and I'm left unable to wedge the provided tools underneath the edge of the glass.

I feel as if I'm not doing something correctly, but am unsure what that would be. Am I simply not applying enough heat? Where is he line between enough heat to weaken the adhesive and enough heat to damage the underlying electronics. I would greatly appreciate any insights and or advice into this matter, as this is the first time I have attempted this kind of repair. Thank you.

⟐ Answered oktober 26, 2024 at 14:00 MST

Microsoft Surface Pro 4: Upgrade Surface Pro 4 for WIn 11

Fri, 10 May 2024 20:58:18 -0700

Is it possible to upgrade an I7, 16GB Surface Pro 4, motherboard, to something that will run Win 11?

⟐ Answered mei 10, 2024 at 20:58 MST