iFixit - Answers With Device "Fitbit Smartwatch"

Fitbit Surge: My glass cracked and needs replacement. is there a company for repai

Mon, 21 Mar 2016 14:10:52 -0700

I have a fitbit surge and I cracked my glass screen. Is there a company that can replace it for me?

Fitbit Inspire 2: Sleep mode not working

Sun, 03 Aug 2025 14:40:29 -0700

After the last charge my sleep mode does not work. Also the green light on the back is not working either. Are they somehow connected

⟐ Answered augustus 03, 2025 at 14:40 MST

Fitbit Surge: Where can I buy screws for Fitbit Surge band?

Tue, 19 Jun 2018 20:56:18 -0700

4 Screws hold the Surge Bands in place on the back of the tracker

⟐ Answered juni 19, 2018 at 20:56 MST

FitBit Versa 4: Where to find a battery replacement?

Sat, 26 Jul 2025 01:16:20 -0700

I noticed about 3 weeks ago that my Versa 4 was not holding a charge as long as it had previously. Generally it would stay charged for about a week, then 3 days, 2 days, and boom, dead. It will only power on when the charger is connected. I'm thinking a new battery would fix it, but can't find replacements?

My device is less than 2 years old, not sure why the battery is already dead?

Any one know where I can find a Fitbit Versa 4 battery?

⟐ Answered juli 26, 2025 at 1:16 MST

Fitbit Zip: Battery door will not open with tool

Mon, 23 Oct 2023 14:06:34 -0700

I've used the tool that came with the fitbit zip but I'm wondering if i can pry it open without ruining it. It just won't turn to the unlock position so I can replace the battery

⟐ Answered oktober 23, 2023 at 14:06 MST

Fitbit Alta: Fit bit exclamation and no charge

Tue, 28 Feb 2023 16:16:00 -0700

Fitbit doesn't show anything but an exclamation mark. When off the charge port it is dark.

⟐ Commented februari 28, 2023 at 16:16 MST

Fitbit One: My Fitbit does not retained its charge

Tue, 27 Jul 2021 12:47:20 -0700

I received a Fitbit last Christmas (2013). The battery does not stay charged. I have cleaned the connection but that still doesn't correct the problem

⟐ Commented juli 27, 2021 at 12:47 MST

Fitbit Surge: watch band repair and how to replace it

Mon, 17 Feb 2020 09:58:00 -0700

the watchband is cracked, is there anyway to replace it?

⟐ Answered februari 17, 2020 at 9:58 MST

Fitbit Charge: Can I get a replacement battery for my charge 2 device?

Mon, 22 Apr 2019 08:17:37 -0700

My fitbit charge 2 device loses battery charge almost instantly. Fitbit support offered discount on replacement as a couple of months beyond warranty period. Can the battery be replaced?

⟐ Answered april 22, 2019 at 8:17 MST

Fitbit Inspire 2: Screen turned off permanently.

Tue, 03 Feb 2026 18:20:06 -0700

Hi Team, the screen for Fitbit Inspire 2 has turned off permanently and not coming back. Although the vibration as well the sensors and the device on/off/restart are working fine from the inside. As the screen is turned off completely i cant even pair it with any other device too. Please help. If there is any facility inside India where i can send my Fitbit Inspire 2 and get the screen replaced. Do let me know.

⟐ Answered februari 03, 2026 at 18:20 MST

Fitbit Smartwatch: My fitbit Versa is not charging

Mon, 27 May 2024 00:50:35 -0700

My fitbit Versa is not turning on and when I try to charge it, it does not charge or start. Is it a charger issue or a battery issue?

⟐ Answer edited mei 27, 2024 at 0:50 MST

Fitbit Charge 5: Is this a broken screen?

Thu, 20 Jul 2023 12:40:25 -0700

My Fitbit charge 5 screen won’t turn on. It turns on for a second and then fades back out. I tried the charger reset twice and it didn’t fix the problem. It vibrates when I tap it (sometimes) but it isn’t tracking anything according to my app.

⟐ Answered juli 20, 2023 at 12:40 MST

Fitbit Versa 2: Watch does not charge and Turn ON. Watch just heats up when on chargin

Sat, 17 Dec 2022 08:35:32 -0700

Watch does not charge and Turn ON. Watch just heats up when on charging.

⟐ Answered december 17, 2022 at 8:35 MST

fitbit ionic: Fitbit ionic not syncing

Mon, 20 Apr 2020 23:57:24 -0700

Hi my Fitbit ionic will notsync to me iPhone / iPad / Microsoft Windows 10 laptop,

i brought this from someone else else I saw it working so I don’t think it’s failty I just can’t get it to connect to my devices,

It keeps coming up with -

Error- ‘Something went wrong when trying to pair your device’

i have tried all the fitbit troubleshooting

⟐ Commented april 20, 2020 at 23:57 MST

Fitbit Flex: It is not recording the right amount of steps

Tue, 14 Mar 2017 09:45:14 -0700

I am walking on a track with other friends with Fitbits and mine is recording less then a third of their steps which makes it very frustrating. Battery is working and when even counting my steps it doesn't record them all.

⟐ Answered maart 14, 2017 at 9:45 MST

FitBit Versa 4: How best to reattach screen?

Mon, 08 Sep 2025 04:16:02 -0700

The screen on my Versa 4 just popped loose and is hanging from its ribbon cable. The touchscreen still works, there's no battery bulge, and nothing else is broken. It seems like the adhesive just gave out.

What would be the best way to securely reattach the screen without causing any damage? Is there a recommended type of glue or are there kits with adhesive strips for this device?

⟐ Answered september 08, 2025 at 4:16 MST

Fitbit Luxe: Battery does not retain charge after charging

Mon, 21 Apr 2025 13:29:34 -0700

The battery looses charge within 24 hours of charging. On charge it reaches 94% within five minutes. The device is three years old. I suspect that the battery needs replacement. What are the steps to replace the battery please?

⟐ Answered april 21, 2025 at 13:29 MST

Fitbit Charge 5: draining of battery after hour of fully charged

Tue, 04 Feb 2025 14:19:15 -0700

after charging at 100% in about a hour of wearing the battery is drained

⟐ Answered februari 04, 2025 at 14:19 MST

Fitbit Versa 2: Dead after swimming in the sea

Fri, 10 May 2024 18:27:48 -0700

I thought my Versa 2 was waterproof, but after ocean swimming November 2023, it died. I waited this long to see if maybe it needed to dry out. Was I wrong to think it was waterproof?

⟐ Commented mei 10, 2024 at 18:27 MST

Charge 3: My Fitbit charge 3 screen has gone black can't see anything

Thu, 21 Dec 2023 04:35:43 -0700

My Charge 3 is out of warrenty, I live in India, we don't have any Fitbit service centre here.

My Charge 3 device screen first developed black sections slowly the whole screen went black , now can't see anything on the screen.all other functions work fine .

Tried rebooting, hard restart multiple times, but to no avail.

Kindly help in giving a solution!

⟐ Commented december 21, 2023 at 4:35 MST