iFixit - Active Questions With Device "Dell Chromebook"

Dell Chromebook 3100 2-in-1: Weird Boot Issues with Our Chromebooks?

Sat, 25 Apr 2026 09:03:59 -0700

Hey there! Wanted to ask the people of Ifixit this question to see if I can get any good answers/ideas.

Here's how the issue goes: I work in the tech repair portion of my local high school. Our school uses Dell Chromebook 3100s (normal ones and also the 2-in-1s). Recently, we've been having a problem with booting up some of the computers.

More specifically, the process of booting up after a shutdown. We have some computers that, when fully shut down by holding the power button, refuse to turn on again unless plugged in. No matter what I do, whether it be pressing the power and refresh button or just holding the power button for a long time, they refuse to boot up again.

The weirdest part is that as soon as you plug them in, they boot up fine? My only guess as to why is that the motherboard refuses to accept the power coming from the battery as the method to boot up the computer, and will only take wall power. That doesn't really make sense, as we have had this problem with the old and the new batteries, so I have no idea.

Here's what I've tried to diagnose the problem:

Replacing the battery/battery cable

Checking the hall effect sensor (Closing and opening the lid of the Chromebooks creates no issues, only when they are fully shut down)

Running updates on the broken computers

Checking the current on the new batteries (They look fine)

None of these have worked, so I'm looking at what I can do next. Any ideas? If you need me to provide additional information, I will do so ASAP. Thank you for reading!

TL;DR: Chromebooks won't boot up on battery like they should and will only do so on wall power. I'm looking for a way to fix this or information on the next steps I can take.

⟐ Commented april 25, 2026 at 9:03 MST

Dell Chromebook 3100 2-in-1: Dell Chromebook 3100 2-in-1 keyboard clips popping out and mushy key - top-side fix only?

Thu, 23 Apr 2026 15:17:57 -0700

The keyboard lattice frame clips are popping out and the 'W' key is mushy on my Dell Chromebook 3100 2-in-1. I am not comfortable opening the laptop or performing internal repairs. Is there any way to safely reseat these clips or fix the mushy key from the top without disassembling the device?

⟐ Answer edited april 23, 2026 at 15:17 MST

Dell 3100 (Touch): How to remove his os mode non touch

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Dell Chromebook 11 3180: Why is my dell chromebook 5190 2 in 1 not charging?

Tue, 07 Apr 2026 18:07:51 -0700

I’ve plugged my chromebook and the white light on the corner led light is on only while it’s plugged in but it is just a black screen and it’s been charging for 7 hours and won’t turn on and i’ve tried everything. holding power button, holding the power and reset button, turning up the brightness, etc.

⟐ Commented april 07, 2026 at 18:07 MST

Dell Chromebook: In Chromebook Chrome is delete now what to do

Wed, 01 Apr 2026 11:44:32 -0700

I own my laptop and I see that Chrome was deleted now what to do tell me step by step

⟐ Answered april 01, 2026 at 11:44 MST

Dell Chromebook 5190: My Chromebook does not turn on or charge in no light indicator

Wed, 11 Feb 2026 12:45:37 -0700

my Chromebook does not charge or turn or no light indicator

⟐ Answer accepted februari 11, 2026 at 12:45 MST

Dell Chromebook 3100: How to delete all wipe clean all administration lock from drive

Tue, 06 Jan 2026 19:25:16 -0700

Delete all administration hardware from Dell Chromebook 3100 2/1

⟐ Answer edited januari 06, 2026 at 19:25 MST

Dell Latitude 5400 Chromebook Enterprise: PC dell latitude E 5500

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Question sur le pc portable dell latitude E 5500

⟐ Commented december 20, 2025 at 7:30 MST

Dell Chromebook 11-3120: Its stuck on a login loop

Thu, 20 Nov 2025 02:44:08 -0700

whenever i try signing in it sends me back to sign in, esc + refresh + power or anything with key combinations doesnt work too.

Dell Chromebook 11-3120: How to increase Ram and Storage

Sun, 16 Nov 2025 08:42:21 -0700

How to increase Ram and Storage

i want to increase ram of chromebook 11-3140

Also I want to increase the storage

⟐ Answer edited november 16, 2025 at 8:42 MST

Dell Chromebook 3110 Laptop: Root a Dell Chromebook 3110 2 in 1

Mon, 20 Oct 2025 12:28:06 -0700

is there a way to root a Dell Chromebook 3110, as you would a Android cell phone? would you use the same programs to root it?

⟐ Commented oktober 20, 2025 at 12:28 MST

Dell Chromebook 11 CB1C13: Lost ac power adapter for Dell Chromebook 11

Sun, 05 Oct 2025 23:02:34 -0700

I got a hold of a couple of Dell Chromebook 11 without the AC power adapter and I was wondering if there's a way to power them on without the power cord?

⟐ Answer edited oktober 05, 2025 at 23:02 MST

Dell Chromebook 11 3189: How to increase volume

Thu, 18 Sep 2025 23:16:03 -0700

How to increase volume

⟐ Answered september 18, 2025 at 23:16 MST

Dell Chromebook 11: black screen and not responding keyboard

Thu, 18 Sep 2025 14:11:04 -0700

i install share it application then suddenly the screen turns black and i can't use any keys i don't know what to do

⟐ Answered september 18, 2025 at 14:11 MST

Dell Chromebook 3100 2-in-1: How do I fix the audio it's distorted due to having the volume on max

Thu, 14 Aug 2025 07:14:20 -0700

The audio is distorted

Dell Chromebook 3100: Why won't my chromebook turn on?

Tue, 22 Jul 2025 19:39:17 -0700

I charged it dosent turn on I power washed it doesn't turn on I hard reset it it doesn't turn on one of the reasons is I hit the screen

⟐ Commented juli 22, 2025 at 19:39 MST

Dell Chromebook 11 Model P22T: It won't turn on even if I plugged the charger.

Wed, 09 Jul 2025 05:03:55 -0700

My brother's friends used it as a karaoke and the next day, it wouldn't turn on. We tried charging it, the charging light is on, but the screen still won't turn on.

⟐ Answered juli 09, 2025 at 5:03 MST

Dell Chromebook 3100: I tried to turn it on but it doesn’t turn on

Mon, 02 Jun 2025 21:48:40 -0700

So I got this Del Chromebook 3100 like 2 yrs ago from my old school and I just found it, I tried to turn it on but it doesn’t turn on I charged it all night but all it was doing was blinking orange is there a way I can fix this???

⟐ Commented juni 02, 2025 at 21:48 MST

Dell Chromebook 3100: Is there any way to fix it

Tue, 27 May 2025 10:56:10 -0700

Whenever I open the laptop, it won't turn on unless it is plugged in. When it is plugged in, the display just flashes white and off on like 1-second intervals.

⟐ Commented mei 27, 2025 at 10:56 MST

Dell Chromebook 3100 2-in-1: Keyboard frame and keys

Thu, 15 May 2025 17:41:13 -0700

I have 100 students that have popped off the keyboard frame or keys on their devices. I there anyway to take keys from one device and install them on another.

⟐ Answered mei 15, 2025 at 17:41 MST